PRIVACY POLICY

Last Updated: December 21, 2021

GENERAL


monarchresultscoaching.com and monarch-results-coaching.teachable.com/ (this "Website") is maintained by Monarch Results Coaching and its affiliates (referred to herein as "Monarch", "we", "us", or "our"). Monarch respects your privacy and is committed to complying with this privacy policy (this "Privacy Policy"), which describes what information we collect about you, how we use it, with whom we may share it, and what choices you have regarding our use of your information. By using the Website, you consent to the collection, use, storage and disclosure of your information in accordance with this Privacy Policy.

This Privacy Policy applies to information we collect:

  • On this Website;

  • On any webpage that Monarch maintains and/or operates that links to this Privacy Policy;

  • In email, text, and other electronic messages between you and this Website;

  • Through any current or future mobile applications associated with Monarch or this Website; 

  • Through other online or wireless offerings that post a link to the Privacy Policy;

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy; and

  • In connection with the services we provide through or in connection with this Website (the "Services").

 

This Privacy Policy does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Monarch or any third party, including our affiliates and subsidiaries; or

  • Any third party, including our affiliates and subsidiaries, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
     

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use this Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.


 

TYPES OF INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including:

  • Information by which you may be personally identified, such as name, email address, phone number, mailing address, and any other identifier by which you may be contacted online or offline ("Personal Information");

  • Information that is about you but individually does not identify you, such as IP address, location information, the type of the web browser and operating system you use, browsing activities, usage information, and any other information that your web browsing software or Internet Service Provider automatically provides to us.

 

We collect this information:

  • Directly from you when you provide it to us. 

  • Automatically through cookies and other technologies such as log files, tracking pixels, and analytic tools and services.

  • From third parties, for example, our business affiliates and partners.

 

Information You Provide to Us
The information we collect on or through our Website may include:

  • Information that you provide by using our Services, filling in forms on this Website, initiating a chat conversation through this Website, contacting us via phone numbers and email addresses provided on this Website, creating an account through this Website, applying for a position, and signing up for a class with us.

  • Records and copies of your correspondence (including email addresses) and information provided by you, if you contact us.

  • Your responses to surveys that we might ask you to complete for research purposes.

  • Details of transactions or other requests you initiate and/or carry out through our Website and of the fulfillment of your requests, including search queries on this Website. 

  • Your search queries on the Website.

  • If applicable, information you decide to publish (hereinafter, "post") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
     

You may choose whether or not to provide such information; however, the information may be required to respond to your request.


Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

  • We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See Do Not Track Requests for information on how you can opt out of behavioral tracking on this Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
     

The information we collect automatically may include Personal Information or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our Website according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our Website.
     

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small piece of data stored by your web browser on your computer or mobile device. We use cookies to collect information from you regarding your usage of the Website and Services in order to remember user preferences and settings, personalize your experience with the Website, and for security purposes. You may opt-out of the automatic collection of some information by referring to your web browser’s or mobile device’s options or settings menu. However, doing so may disable certain portions, features, or functionality of the Website and Services.

  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use And Disclose Your Information.

  • Web Beacons. Pages of the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Monarch, for example, to count users who have visited those pages or and for other related website statistics. 
     

Third-Party Use of Cookies and Online Analytics
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

We may use third party analytics tools, such as Google Analytics, in order to better understand your use of our Services and how we can improve them. These tools collect information sent by your browser or mobile device, including the pages you visit and other usage information. For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/. 

 

HOW WE MAY USE YOUR PERSONAL INFORMATION


We may use the Personal Information we collect:

  • To present our Website and its contents to you.

  • To facilitate your requests for a free coaching evaluation, for example, to help determine your career, personal growth, or relationship building needs.

  • To contact you with information about our coaching sessions and/or review of services we may provide.

  • To provide you with coaching and other services you request.

  • To create and manage your account.

  • To respond to your inquiries and communicate with you, including placing calls or sending texts which may include using any automated technology, including prerecorded messages.

  • To send you newsletters, updates, event information, marketing communications, and other information that may interest you.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to our Website or any products or services we offer or provide though it.

  • To operate, troubleshoot, and improve the Website.

  • To understand how people are using the Services, including by generating and analyzing statistics.

  • To improve and customize communications and advertisements.

  • To evaluate, recruit, and hire personnel.

  • To enforce our Terms of Use and other agreements, including for billing and collection purposes.

  • To comply with applicable laws, regulations, and legal processes.

  • To allow you to participate in interactive features on our Website.

  • To protect our rights or property, and the security and integrity of our business, the Services, users, and our third party business partners and service providers.

  • In any other way we may describe when you provide the information.

  • For any other purpose with your consent.

     

HOW WE MAY SHARE YOUR PERSONAL INFORMATION


We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

  • We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

  • To third-party service providers that perform services on our behalf, such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers.

  • To our subsidiaries and affiliates.

  • To comply with laws, regulations or other legal obligations, to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms of Use or this Privacy Policy or agreements with third parties, or for crime-prevention purposes.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Monarch's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Monarch about our Website users is among the assets transferred.

  • To service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a transaction in which Monarch is acquired by or merged with another business, or we sell, liquidate, or transfer all or a portion of our assets.

  • To third parties to market their products or services to you if you have consented to/not opted out of these disclosures.

  • To fulfill the purpose for which you provide it. 

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.
     

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our Terms & Conditions and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Monarch, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 


CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing ashley@monarchresultscoaching.com

  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing ashley@monarchresultscoaching.com.

  • Promotional Offers from Monarch. If you no longer wish to receive marketing communications from us, you can let us know by sending an email to ashley@monarchresultscoaching.com or by mail at the address provided below in "Contact Us". The electronic marketing communications we send may also contain an opt-out mechanism. Please note that it may take up to 10 calendar days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request. Please also contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate.
     

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
 
California residents may have additional personal information rights and choices.
 
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: ashley@monarchresultscoaching.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.
 


INFORMATION SECURITY

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. 
 

Nevertheless, the transmission of information via the internet is not completely secure and no security system is impenetrable. Although we do our best to protect your Personal Information, we cannot guarantee the absolute security of your Personal Information. Any transmission of Personal Information is at your own risk and we are not responsible for circumvention of any privacy settings or security measures contained on the Website. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks.


CONSUMER COMMUNICATION


To ensure that consumers’ inquiries are handled accurately, courteously, and promptly, phone calls between you and Monarch or any of our agents and affiliates. We may from time to time make calls and/or send text messages to you at any telephone number associated with your account. You certify, warrant, and represent that the telephone numbers you have provided to us are your contact numbers. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree that we may send emails to you at any email address you provide us, or use other electronic means of communication to the extent permitted by law.


LINKED WEBSITES
 

This Privacy Policy does not apply to third-party websites or social media features that may be accessed through links that we provide for your convenience and information. Accessing those links will cause you to leave this Website and may result in the collection of information about you by a third party. We do not control, endorse or make any representations about those third party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your information.


DO NOT TRACK REQUESTS
 

We adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests.


USING THE SERVICES FROM OUTSIDE THE UNITED STATES
 

If you are using the Services from outside of the United States of America, please be aware that your Personal Information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using any portion of the Services, you understand and consent to the transfer of your Personal Information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy.


CHILDREN’S PRIVACY
 

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any Personal Information to or on the Website. We do not knowingly solicit or collect Personal Information from children under the age of 16. If you are under age 16, do not use or provide any information on this Website or through any of its features. 

If we learn we have collected or received Personal Information from a child under age 16 without verification of parental consent, we will delete that information. Please contact us as provided below in the Contact Us section if you believe we may have any information from or about a child under age 16.

California residents under 16 years of age may have additional rights regarding the collection and sale of their Personal Information. See Your California Privacy Rights for more information.


YOUR CALIFORNIA PRIVACY RIGHTS 
 

If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. California’s "Shine the Light" law, California Civil Code Section § 1798.83, permits users of our Services who are California residents to request certain information regarding our disclosures of their "Personal Information" (as defined by California law) to third parties for their direct marketing purposes. To make such a request, please send an email to ashley@monarchresultscoaching.com



CHANGES TO THIS PRIVACY POLICY
 

Monarch may change this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Such changes will be effective upon posting the revised Privacy Policy on our Services. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes. You will be able to tell when this Privacy Policy was last updated by the Last Updated date located at the top of this Privacy Policy. By continuing to use our Services, or communicating electronically with us thereafter, you agree to accept such changes to this Privacy Policy.


CONTACT US
 

If you have any questions about this Privacy Policy or Monarch's privacy practices, please contact us at:
E-mail: ashley@monarchresultscoaching.com